Business Waste Removal Carshalton Accessibility Statement

We are committed to making our business waste removal services in Carshalton usable by everyone. This accessibility statement describes how our site and service communications meet accessibility standards and what we do to support customers using commercial waste removal in Carshalton. Our aim is to comply with WCAG 2.1 AA and to provide an inclusive experience across digital and service touchpoints.

Our statement covers online content, customer portals, service scheduling interfaces and printed materials related to commercial waste collection throughout Carshalton. We continually review pages, forms and service documents and apply accessible design principles. If content is managed by third parties, we include accessibility expectations in procurement and supplier arrangements to improve consistency for business waste collection users.

Key accessibility features include:

• Screen-reader support through semantic HTML, ARIA landmarks and clear heading structure to aid navigation.
• Keyboard navigation for all interactive elements so users can operate without a mouse.
• High contrast colour schemes, scalable text, and accessible forms for efficient business waste removal requests in Carshalton.

Services provided on-site and during collection are considered in our accessibility planning. We work to ensure signage, collection notes and vehicle-side documentation are legible and available in alternative formats when needed. Where physical interactions are required, our staff receive guidance on assisting customers with accessibility needs while maintaining safety and environmental compliance.

For screen-reader users we implement semantic tagging, skip to content links, descriptive link text and appropriate alt attributes for images. We also provide ARIA roles where native semantics are insufficient. These measures help people using assistive technologies to find information about commercial waste removal services and to make requests independently.

Keyboard navigation is supported across booking flows and information pages. Focus order is logical, focus indicators are visible, and interactive components are reachable using standard keyboard controls. We test common workflows for business waste removal in Carshalton with keyboard-only and screen-reader navigation to reduce barriers to access.

We undertake regular accessibility testing that includes automated scans, manual checks and user testing where possible. Known limitations are recorded and prioritised for remediation. Some third-party content or embedded maps may not meet our standards; in those cases we provide alternative routes to obtain the same information.

If you encounter accessibility issues or require information in an alternative format — for example, large print, simplified text or an audio version of service materials — please contact our accessibility team using the website contact form or other customer contact channels provided on this site. We do not publish direct contact details in this statement, but will respond and offer reasonable adjustments to support your needs.

This accessibility statement is reviewed regularly and updated to reflect changes in our digital services and operational processes related to business waste removal Carshalton and surrounding areas. We welcome requests for accessibility improvements and aim to respond within a reasonable timeframe. Thank you for helping us make our commercial waste removal services more inclusive.